hear from people who have said they followed us for a year, two years with be three years and they ve saved up enough money to come and do this. the owners of grain surfboards in new york, maine, take pride in their open door approach to sales. when people call her, we re the ones who answer the phone. we want to share this. this farm which doubles as grain s headquarters may not seem like the ideal setting for a surfboard company. there s cows out there, pigs in the barn, chickens in the chicken yard, dogs running around. that doesn t stop mike and brad from giving surfers the ability to build their own surfboard. it s connecting to surfing s heritage. these entrepreneurs transform into teachers to share their passion with their pupils. students have included surgeons, airline pilots, models and even children. they come from around the world
we re willing to talk to them and show them around and spend time with me and explain that we really want to share this. this farm, which doubles as grain s headquarter, may not seem like the ideal setting for a surfboard company. there s cows out there, pigs in the barn and chickens in the chicken yard and dogs running around. but that doesn t stop mike and brad from giving surfers the chance to temporarily trade in their wetsuits and water to become their students. everybody built a surfboard before there was a surf industry. these entrepreneurs transform into teachers to share their passion with their customer. they come from around the world to immerse themselves in grain surfboards. seven days. each person within a class build theirs own board from start to finish. you can get the satisfaction of building a board with your own two hands that you ll enjoy that
definitely still a business, mike and brad want their customers to know it is more than just about money. it s about an experience, a very personal one, that they want to continue to share with each and every person. it s a lifestyle as much as a business. you can make a life that you can really feel is rewarding. we built this business and continue to build this business around a set of values that we have about how we want to live and how we want to live in the world. we don t want people to build boards that won t surf well and won t look well. it s important to us to keep them happy and keep them psyched. looking to create a custom designed website for your small business in here now are five web services that will help you build a professional website without breaking the bank courtesy of matchables. squarespace is a website building where you can create your website using their available theme or create and customize a site from scrap.
service even if they don t take a class. if customers buy a board and have grain build it for them, brad and mike still include them in the design process. many surfers opt to buy kits complete with supplies to build their surfboards at home. even then the experience is as personal as possible. people do need help. we re literally here 16 hours a day answering the phone, answering e-mail. people are texting us, sending us videos of their boards. they re not doing it monday to friday, 9 to 5. they re doing it on weekends. that s when we have to be available. grain has increased the number of classes offered and, once again, customers have responded. people who normally might have vacationed somewhere exotic are coming here, perhaps and building a board and having an experience that s more memorable and seems to have more actual value for their investment in a sense. they leave here with a surfboard. while grain is still
when you take the class, you talk about getting stoked. they re both supereasy to talk to, very approachable. if you make a mistake, it s kind of like, no big deal. it s wood. having them here is a huge benefit. bob is actually building his seventh board. they take the time to help you out. if you have a question, the customer s number one with them. i made my last board, and they keep seeing me back here again and again. it may be tough for some entrepreneurs to have their customers so close for so long, mike and brad say it s one of the best parts of their job. if we wanted to just make money on people and get them a product and send them an invoice and send them out the door, they wouldn t come here. we want to do this for people because it s at the heart of what we think is fantastic about this. is this idea of building your own. customers can still reap the benefits of grain s personal