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appointment, let alone a face to face. i call all dayjust to get through for a phone appointment in two weeks. no appointment time is given. so busy at work, when doctor rings, tough, start again. sarah, gps are working very hard and still struggling with capacity. i see patients with primary care issues in a&e every day, often only providing a temporary fix before referring back to their gp. it is inefficient and a poor service for all. and dorothy, i think they are doing a good job considering the shortage. my good job considering the shortage. my husband is 89 and has had both telephone and face to face when needed. i would like to point out the number of appointments of patients they did not turn turn up to, wasting the time of gps. i think dorothy is suggesting that if people do not keep those appointments and they should not be afforded a face to going forward. i will try to read out some more in a little while. keep your thoughts

Phone appointmentDoctor ringsFace toA e