Customers of the depended so people get with the Department One way or another it is either professional or a homeowner but dealings with the department over the last years okay. Did that include people filing complaints or getting permits. Yeah. It included on the survey we did did phone and intercept it the phone involved permitting and the other for dbi Office Coming in with interviews it involved both. The goals of the project was to assess customer prospective and satisfaction the dbi services with the end product something dbi used for Strategic Planning in the future the project itself i talked about the difference in the fullness of the project a robust survey over one thousand customers same side both the folks and the enter accepted in the dbi building there was also a qualitative two focus groups two of the groups down with individuals that had more interactions with dbi four or five interactions and did a group of people that were less familiar with dbi less interaction an
I apologizing for the late stat some president s announcements thank you to commissioner walker and chief Housing Inspector for their participation in supervisor president london breed town hall meeting on tenants rights held on december 3rd from the retirement board anticipate responded to questions for about 50 attendees thank you for your Participation Commission im happy happy to report from 16 by the building inspection the tire shop that is getting a lot of press was elevated and found to be pub save safety hazardous so it has been demolished and per direction director hueys due to the owners failure to meet the deadline the digital will be adding couldnt to achieve owner compliance with stieptd as to insure Public Safety in those situations thank you director for your participation in getting that done and congratulation to dbi for the websites key action step homeownerships and Property Managers for the storm situations with el nino from the prospective those are practical like
Welcom ready to begin. Good morning today is tuesday, september 22, 2015. This is the regular meeting of the department of Building Inspection Commission id like a remind everyone to turn off electronic devices. Roll call. Commissioner president mccarthy commissioner mar commissioner lee commissioner mccray he is expected commissioner walker and commissioners french is expected and commissioner melberger is updated. Welcome to the bic meeting of tuesday, december 15, 2015. I apologizing for the late stat some president s announcements thank you to commissioner walker and chief Housing Inspector for their participation in supervisor president london breed town hall meeting on tenants rights held on december 3rd from the retirement board anticipate responded to questions for about 50 attendees thank you for your Participation Commission im happy happy to report from 16 by the building inspection the tire shop that is getting a lot of press was elevated and found to be pub save safety haz
Thank you to commissioner walker and chief Housing Inspector for their participation in supervisor president london breed town hall meeting on tenants rights held on december 3rd from the retirement board anticipate responded to questions for about 50 attendees thank you for your Participation Commission im happy happy to report from 16 by the building inspection the tire shop that is getting a lot of press was elevated and found to be pub save safety hazardous so it has been demolished and per direction director hueys due to the owners failure to meet the deadline the digital will be adding couldnt to achieve owner compliance with stieptd as to insure Public Safety in those situations thank you director for your participation in getting that done and congratulation to dbi for the websites key action step homeownerships and Property Managers for the storm situations with el nino from the prospective those are practical like inspecting roofs and cleaning relieves from the sloechz and in
Better we actually didnt bring any accomplice i believe that we are going to bringing on more electrical inspectors we brought think additional inspectors were doing hiring we continue to hire i think there is a recruitment two or three recruitments every month continuing be that to staff up and in 9 other departments to make sure we have enough people in it. My last question. Are we still under the hugh section. Yes. Under the fee reductions to the effect on november 19th. Until october 19th. No, it took effect on october 19th a oh. And until allocate fee study the staff recommend we do a fee study. Commissioner walker. The fees are tied to the survey not the 7 percent but the tiered one; right . Right. Theres a result that came back that established the fees based on the study. Correct. You okay. And to forgiven me Deputy Director i noticed at the board of supervisors a decision made about a particular building that was funds were going to come from that were going to be i know we ta