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This information was made available on NERC website titled “Consultation Paper on Review of Customer Protection Regulations in The Nigerian Electricity Supply Industry (NESI)”, signed by Sanusi Garba, its chairman.
The paper proposed that any DisCo which disconnects a customer’s supply in violation of this regulation, commits an offence and is liable upon conviction to pay the customer a penalty.
The penalties as specified in the regulation are residential N1,000, commercial N1,500 and industrial N2,000.
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“A DisCo which disconnects a customer supply in violation of these regulators, shall compensate the customer on equivalent of 100 per cent daily energy Cap for everyday the wrongful disconnection lasts,” NERC said.
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