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Global CX Provider Launches Alorica IQ to Meet Demand for Digitally Led Customer Interactions

Global CX Provider Launches Alorica IQ to Meet Demand for Digitally Led Customer Interactions
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IT Robotic Automation Market Expected to Reach USD 9 13 Billion by 2028: Verified Market Research

UiPath builds AI-driven task mining engine into its RPA platform

SHARE Newly public UiPath Inc. today debuted an artificial intelligence module that points out manual business processes enterprises should automate and provides useful related data.  The module is arriving as part of UiPath Platform 21.4, a significant new release of the company’s robotic process automation platform that was detailed today. Other highlights include security controls for managing large deployments and a tweaked interface.  UiPath’s robotic process automation, or RPA, platform automates manual tasks such as copying business files between databases and processing invoices. It does so with AI bots that replicate the individual application actions involved in each task. Customers can create custom bots via a visual interface that doesn’t necessarily require coding expertise. 

Automation Anywhere rebrands its RPA platform as Automation 360

Automation Anywhere rebrands its RPA platform as Automation 360 SHARE Automation Anywhere Inc. this morning introduced an updated version of its robotic process automation platform under a new brand: Automation 360. Additionally, the company said that the IQ Bot and Workbench modules of the platform have been enhanced to streamline the task of automating manual business processes.  San Jose, California-based Automation Anywhere is a major player in the fast-growing RPA market with a valuation of $6.8 billion as of its last funding round. RPA platforms enable companies to create artificial intelligence bots that can take over repetitive manual tasks normally performed by humans. RPA bots observe how an employee carries out an activity such as copying records between business applications, then replicate their workflow to automate the process.

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