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TIA to offer retail store leadership training course 5 times in 2021
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BOWIE, Md. The Tire Industry Association (TIA) plans to continue the virtual Retail Tire Store Leadership training course it launched
last October with five courses during 2021.
TIA will offer the course, which it conducts in partnership with Mohr Retail Inc., a Ridgewood, N.J.-based training company, in March, May, July, September and November. Each class features two-hour virtual Zoom sessions every Tuesday and Thursday for a total of eight sessions per class.
The program is designed to help tire store managers develop the interpersonal and leadership skills needed to retain, engage and enhance their teams productivity and deliver exceptional performance and customer service, TIA said.