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NEW: Mother & baby trapped, DC911 sends firefighters to the wrong address

For the third time in ten days DC911 boots a structure fire dispatch. A mother and baby said they were trapped in a smoke filled apartment.

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DC man says 911 sent help to wrong address for apartment fire

DC man says 911 sent help to wrong address for apartment fire
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Flooding At DC Doggy Day Care Drowns Pets, Owners Outraged At City's Response

Pet owners are outraged after a communications failure led to a delay in an emergency response to flooding in a doggy daycare that left 10 beloved pooches dead.

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Acting Director of DC 911 center increases training, supervisors

Heather McGaffin is increasing training to 14 weeks up from five weeks. On the floor, double the supervisors: at least four for each 12-hour shift.

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