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now, we go back to westminster to listen in on this hearing. brute now, we go back to westminster to listen in on this hearing. listen in on this hearing. we also have a very listen in on this hearing. we also have a very extensive listen in on this hearing. we also have a very extensive awareness| have a very extensive awareness programme, notjust around our specific programme, notjust around our specific policies, but around speaking up. so, we train our managers. speaking up. so, we train our managers, we have specific training for our managers, we have specific training for our managers, to make sure that they know for our managers, to make sure that they know how to handle complaints if they they know how to handle complaints if they come into them directly. obviously, our hr staff are continually trained in that, and my legal continually trained in that, and my legal team continually trained in that, and my legal team also are trained on a regular legal team also a

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