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NatWest And IBM To Support Generative AI Initiative To Enhance CX

NatWest And IBM To Support Generative AI Initiative To Enhance CX
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United kingdomWendy redshawNatwest group retail bankNatwest groupChief digital information officerRetail bankDigitalx strategy

NatWest and IBM collaborate to enhance CX through Generative AI

NatWest, in partnership with IBM, has announced significant enhancements to its virtual assistant, Cora, incorporating generative AI

United kingdomWendy redshawJohn duigenanNatwest group retail bankGlobal financial services industryInstitute for business valueNatwest groupRetail bankDigitalx strategy

NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience

IBM s deep engineering and AI expertise to deliver extended customer-focused functionality via NatWest s virtual assistant, CoraCollaboration is part of NatWest s broader generative AI approach,.

City ofUnited kingdomGregor hastingsMary ellen higginsJohn duigenanNiall caldwellWendy redshawNatwest group retail bankNatwest groupInstitute for business valueGlobal financial services industryChief digital information officerRetail bankDigitalx strategyDistinguished engineerBusiness value