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Cloud-based solutions can provide a tremendous benefit for in-plant and print-for-pay printers, especially small to medium-sized operations. In this article, sponsored by Ricoh, Pat McGrew explains how offering automated, vendor-neutral, rules-based workflow technology that provides simple, easy-to-use tools in a SaaS environment removes the requirement of a heavy infrastructure and IT expertise. The key to overall workflow profitability all starts with job onboarding.

Customer relationship managementManagement information systemsDigital front endsFlow producer