Page 7 - Dhara Vyas News Today : Breaking News, Live Updates & Top Stories | Vimarsana

energy uk represents energy firms. its deputy chief executive dhara vyas says forced switching to prepayment metres is a last resort. suppliers are required to have exhausted all other options before installing a pre payment metre under warrant. and it really is only after repeated unsuccessful events and attempts to contact customer. you know, that s often telephone email, in person if they can. it s lots of different ways of trying to contact a customer to try and understand what the circumstances are and only when they ve really kind of exhausted those should they be then doing it sort of, as you say, forcibly, that s kind of under warrant. what we are finding is that obviously more and more people are falling into debt because of the cost of living crisis and energy prices are obviously contributing to that. and people are more willing to talk to charities like citizens advice about their circumstances.

Energy ukDhara vyasLast resortInstalling a pre payment metre under warrantUnder warrant