Tim Tang, Director of Enterprise Solutions for Hughes Network Systems
One industry among many that has been hard hit by the pandemic is the restaurant sector. For months, I have listened to brand after brand describe their journey this past year. Always, they stress that the stakes are high. Early on, they noted how customer traffic dried up overnight and they needed to implement online, mobile, and curbside service immediately. Some spoke of IT achievements, like rolling out these digital services in only a matter of weeks. Others had either already implemented those initiatives before the pandemic or had just started.