reporter: tense moments unfolding with each passing minute. 21 were wounded, several critical. i will leave it for the patients themselves to tell their own stories. reporter: families of the survivors speaking out. doors opened, gunman started shooting, everyone, you know, hit the floor. reporter: kathie s sister was shot, the bullet still in her body. the bullet currently is still somewhere in her abdomen and we re just waiting. reporter: waiting and praying. you never think it is going to hit that close to home until it happens. reporter: but it did. families now asking for support and answers. nbc s morgan radford with that. san bernardino police lieutenant mike madden was the first officer on the scene of wednesday s mass shooting. a 24-year veteran who normally has a desk job and was on his way to lunch when that call went out. and last night he spoke about that horrific scene he encountered. take a listen. i ll tell you, it was something that although we tr
questions that came from the media is that you wanted to hear from one of the first responders when we responded to this on wednesday morning so i d like to introduce lieutenant mike madden. spelling is m-i-k-e last m-a-d-d-e-n. he has a desk job really. the realty is at 11:00 in the morning he was on his way to lunch when this call out and didn t hesitate. mike was the first officer on scene and he was the first person that we had that gathered the first units that went in and addressed this. so i m going to let mike kind of tell the story of what they experienced firsthand and then we ll take a few questions for mike as soon as he s done. thank you, sir. i guess i was just asked to come forward and talk a little bit about what it was we saw and
among them is 52-year-old nicholas pelatinos, 40-year-old robert adam, husband and father of a 20-month-old daughter. the family says they were planning their first trip to disneyland. 45-year-old shannon johnson from los angeles. police say of the 14 peerld killed, 12 work for the county. there were about 80 people at that party when the shooting happened. well, john, that was the lieutenant. he described it, after 24 years he has primarily a desk job.
m-a-d-d-e-n. mike is actually one of our administrative commanders for the police department. he s a 24-year veteran. as an administrative guy he really has a desk job. the reality is at 11:00 in the morning on wednesday mike was on his way to lunch when this call went out and he mike was the first officer that was on scene, and he was the first person that we had that gathered, the first units that went in and addressed this. so i m going to let mike kind of tell the story of what they experienced firsthand and then we ll take a few questions for mike as soon as he s done. thank you, sir. i guess i was just asked to come forward and talk a little bit about what it was that we saw and we experienced yesterday. and i ll tell you that it was something that although we trained for it it s something that you re never actually prepared for. when we got the call. i oversee dispatch.
spelling is m-i-k-e. m-a-d-d-e-n. mike is actually one of our administrative commanders for the police department. he s a 24-year veteran. as an administrative guy he really has a desk job. the reality is at 11:00 in the morning on wednesday mike was on his way to lunch when this call went out and he mike was the first officer that was on scene, and he was the first person that we had that gathered, the first units that went in and addressed this. so i m going to let mike kind of tell the story of what they experienced firsthand and then we ll take a few questions for mike as soon as he s done. thank you, sir. i guess i was just asked to come forward and talk a little bit about what it was that we saw and we experienced yesterday. and i ll tell you that it was something that although we trained for it it s something that you re never actually prepared for. when we got the call. i oversee dispatch. it s one of my functions and