Reserve Bank of India s Deputy Governor, Rajeshwar Rao, has called for banks to prioritize customer grievance resolution. Rao argued that banks are heavily invested in customer acquisition but have not kept pace with the rapid growth of technology and products. He also emphasized the need for banks to strengthen cyber security and prevent frauds in the hyper-personalized and tech-banking environment.
Banks focusing on client acquisition, less on grievance redress: RBI's Rao business-standard.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from business-standard.com Daily Mail and Mail on Sunday newspapers.
Reserve Bank of India (RBI) Deputy Governor M Rajeshwar Rao said that permitting a diverse set of participants in the market may help make it more vibrant and efficient. But it is in the market s collective interest to know the risk, assess it adequately, and acquire the capabilities to manage it.
RBI asks banks to redouble recovery efforts financialexpress.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from financialexpress.com Daily Mail and Mail on Sunday newspapers.
Measuring exposure at risk key to manage climate events: RBI Dy Governor calcuttanews.net - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from calcuttanews.net Daily Mail and Mail on Sunday newspapers.