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THIS year alone, the Federation of Malaysian Consumers Association (Fomca) has so far received approximately 70 complaints about telephone calls to public and private organisations going unanswered.

Kota kinabaluFederal territory of labuanAhmad zaid safuanNegri sembilanSuzanna razali chanAhmad zaidValentino leeBaskaran sithamparamJohor baruFire departmentFederation of malaysian consumers association fomcaMultimedia ministryDepartment operations management centreMaritime enforcement agencyHealth ministryMalaysian consumers association