Standards of customer service in Britain have never been lower. According to research published by Which? last December, major firms employ too few staff, fail to provide vital training and offer a service that is as bad – or even worse – than it was during the pandemic, when they were forced to close call centres.
Wildfires raging in southern Italy fueled by scorching temperatures have claimed the lives of three people in Sicily as firefighters continue to battle fires during a European heat wave.