For years Baltimore City had no process to collect on customers with delinquent water bills and was not monitoring billing complaints from its Baltimore County customers to ensure that they were addressed in a timely manner, a city audit released Wednesday shows.
For years Baltimore City had no process to collect on customers with delinquent water bills and was not monitoring billing complaints from its Baltimore County customers to ensure that they were addressed in a timely manner, a city audit released Wednesday shows.
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