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Delta CEO says airline went too far with SkyMiles clampdown

Delta Air Lines' CEO admitted on Monday that the company "probably went too far" in overhauling its SkyMiles reward program and access to its 50-plus Sky Clubs.

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Delta CEO Admits Airline May Have Gone Too Far With Loyalty Changes

“I think we moved too fast, and we are looking at it now,” Delta CEO Ed Bastian said.

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Following uproar, Delta CEO says airline went too far with SkyMiles crackdown

Delta Air Lines’ CEO admitted on Monday the airline “probably went too far” in clamping down on its SkyMiles reward program and access to its 50-plus Sky.

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Delta CEO Admits Airline May Have Gone Too Far With Loyalty Changes

Delta Air Lines CEO Ed Bastian on the airline's recent changes to its status program.

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Not all Delta fliers hate the new Sky Club rules

Diamond Medallion Delta status member Mike Kirkpatrick doesn't mind the latest updates to the airline's Sky Club terms. "What’s the point of an elite club if everybody is allowed in it?"

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