reporter: his audologist explained how much he has to learn and how difficult it will be. he doesn t even realize the difference between the noise maker shaking and the sound of his mother s voice. until he can learn to discriminate those things, it s a pretty scary experience. reporter: unlike a traditional hearing aid, the cochlear implant sends coded sound waves into the hearing nerves. back in the testing room mom finally sees david s fleeting but unmistakable reaction. david. david. you hear me. it s going to change his life completely. i already see it. reporter: david s younger brother joseph with similar hearing and behavioral problems will be evaluated for an implant next giving this whole family the promise of a future full of speech, laughter and music. they ll all be able to hear together. what a sweet story. very cool. the reaction amazing.
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office. turning to a new app now for help it is called telemedicine. you can log into a virtual waiting room and you re face to face from the comfort of your own home. doctors warn they can t diagnose everything via video chat. there s another medical innovation that s given new ears to a 5-year-old boy who has never heard a single sound his entire life. but it s far from a regular hearing aid. it s called a cochlear implant and it was a challenging procedure for a boy with autism. brandon mclaughlin has the story from our tampa station. reporter: it s a piercing squeal that 5-year-old david can scarcely hear himself. that s why he s at children s hospital having his recently implanted cochlear device turned on. getting him to leave it on is the hard part. because david is not only profoundly deaf but autistic. it is a little harder to get a child with autism to accept something new.