Unemployment benefits ending, but hotels labor woes may continue: Travel Weekly
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Folo, episode 24: Hotels are coming back but are staff?
The Folo by Travel Weekly s talk about the hotel labor shortage, from top left: Christina Jelski, Travel Weekly s hotels reporter; managing editor Rebecca Tobin; and David Sherwyn, a professor and hospitality expert at Cornell University.
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The news is good: The economy seems to be bouncing back, travel is getting restarted and travelers seem to be returning to hotels, especially in southern markets and resort areas. But some hotel associations are reporting a labor squeeze; in some areas hotels are desperate to fill positions.
To talk about why this is happening, and how the hospitality landscape is changing, we ve brought in our hotels reporter, Christina Jelski, and David Sherwyn, a professor and hospitality expert at Cornell University.
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Across the nation, restaurants and hotels are facing similar labor pressures. Photo Credit: Monkey Business Images/Shutterstock.com
As travel ramps up again across the U.S., many hospitality operators have found that a slow-simmering labor shortage has now reached a boiling point. It s an issue we ve seen get exacerbated, said Carol Dover, CEO of the 10,000-plus-member Florida Restaurant and Lodging Association. But it was during spring break, as everyone was flocking to Florida, that our members really started hitting that 911 button. Hotels are actually having to leave rooms dark, she said, and not because of pandemic-related capacity restrictions. (Florida restaurants and hotels are permitted to operate at 100% capacity.)