The tech-savvy Kessel Run division of the Air Force and the GSA’s Technology Transformation Services worked together to improve customer service on the .
The private contractor ID.me said it will drop the facial recognition requirement in the identity-verification software used by 30 states and 10 federal agencies, a major reversal after a backlash over the technology's accuracy and privacy concerns.
The Treasury Department last year awarded a two-year, $86 million contract to a private contractor, ID.me, that would require taxpayers to send in video scans of their face before they can verify their identities and access their tax records online.
The tax agency is in the hot seat with Congress and privacy advocates because it's asking citizens for a selfie to verify their identity with a private-.
The tax agency is in the hot seat with Congress and privacy advocates because it's asking citizens for a selfie to verify their identity with a private-.