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Since joining Omni Hotels & Resorts in 2019 as chief information officer, Brent Lessing has led the Information Technology team, and made strides in improving the company s core infrastructure to move to cloud-based technologies.
New to Omni Hotels & Resorts and the Information Technology team, Natalie White has been appointed to vice president of CRM & loyalty. In this role, Natalie will be responsible for refining and leading Omni s loyalty and customer relationship management programs to drive engagement, focus on growing customer lifetime value, and increase revenues.