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The Customer Experience Gap in Communications is Widening Two Years into the Pandemic; Companies Must Adapt or Lose Customers

/PRNewswire/ In the last three years, the percentage of consumers that feel companies need to improve their overall customer experience (CX) has jumped from.

Marie mattaMatt swainDoug deschutterBroadridge financial solutionsBroadridge customer communicationsBroadridge financial solutions incCommunications insightsData security concerns remainPivotal yearPost pandemic customerBroadridge customerEngaging customersFinancial solutionsGreat placeBanking amp financial servicesComputer amp electronics

The Customer Experience Gap in Communications is Widening Two Years into the Pandemic; Companies Must Adapt or Lose Customers

/PRNewswire/ In the last three years, the percentage of consumers that feel companies need to improve their overall customer experience (CX) has jumped from.

Marie mattaMatt swainDoug deschutterBroadridge financial solutionsBroadridge customer communicationsBroadridge financial solutions incCommunications insightsData security concerns remainPivotal yearPost pandemic customerBroadridge customerEngaging customersFinancial solutionsGreat placeBanking amp financial servicesComputer amp electronics

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