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Australia, May 4, 2021 - (ACN Newswire) - Australia played host to a content-rich virtual conference on Artificial Intelligence on Thursday, 22 April 2021. World AI Show convened over 300 online participants that included major stakeholders of Australia s AI ecosystem including Government authorities, top AI experts & solution providers. The online conference featured leading AI organisations such as Dataiku and Tiger Analytics amongst others to discuss Australia s AI prospects. Finding the right business context for AI is a big part of the game as it opens up a plethora of possibilities. However, innovations such as AI must be contextualised and integrated into a company usecase, stated Mithun Shetty, CEO, Trescon. He further added, Virtual events are providing opportunities for such discussions to take place during these difficult times.
By Kate Weber on Mar 15, 2021 12:31PM
Helps bank offer same-day assistance to impacted customers.
CBA is using custom-built algorithms to keep track of natural disasters and bad weather events across Australia in order to offer same-day assistance to impacted customers.
The bank said its algorithms monitored multiple data sources from official emergency sources and weather alert systems to offer same-day 1:1 support to those customers impacted by natural disasters.
The bank then uses its Pega-powered customer engagement engine (CEE) to cconnect with customers who may be impacted and also offer support that aligns to their needs, such as deferring a loan or offering an emergency overdraft, chief analytics officer Dr Andrew McMullan said in a statement.