A Wausau Auto dealer that closed this year had dozens of complaints alleging the dealership misled customers by hiding records of prior crashes and serious defects from customers, a review of Wisconsin Department of Transportation records shows.
Hundreds of pages of documents were reviewed as part of an open records request detailing complaints against Wausau Auto, which for years advertised vehicles under the â199Ride.Comâ slogan. Complaints range from allegations of fraud to deceptive business practices. Several customers told investigators they were sold vehicles that had such serious mechanical issues they were nearly inoperable.
One complainant, an elderly woman from Prentice, accused the dealership of selling a vehicle that could not legally be operated on Wisconsin due to safety issues, a fact that was indicated on the purchasing agreement but was not brought to her attention, according to the complaint.
Wausau Pilot & Review Open Search Investigation: Dozens of complaints filed against Wausau auto dealership before voluntary closure The business is closed in Wausau, but maintains a website and locations in Appleton and Green Bay
By Shereen Siewert
A Wausau auto dealer that closed this year had dozens of complaints alleging the dealership misled customers by hiding records of prior crashes and serious defects from customers, a review of Wisconsin Department of Transportation records shows.
Wausau Pilot & Review reviewed hundreds of pages of documents as part of an open records request detailing complaints against Wausau Auto, which for years advertised vehicles under the “199Ride.Com” slogan. Complaints range from allegations of fraud to deceptive business practices. Several customers told investigators they were sold vehicles that had such serious mechanical issues they were nearly inoperable.