Informationweek
IT Leadership: 10 Ways the CIO Role Changed in 2020
The pandemic presented IT leaders with an incredibly disruptive set of circumstances. But those challenges also brought new opportunities.
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To call 2020 a year of unexpected change is a massive understatement. The COVID-19 pandemic and the resulting lockdowns disrupted nearly everything about life as we know it, including the role of the enterprise chief information officer.
For IT leaders, 2020 has been a year of challenge that could lead to great opportunity. Tech teams had to support a dramatic shift from most professionals working primarily in the office to most employees working entirely from home. And for many organizations, that shift happened literally overnight. CIOs had to handle new customer demands, new strains on their network, and a torrent of new cyberattacks. Those who handled those stressors well helped keep their companies in business and earned the respect of top management.