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How Mature is Your Customer Success Team? Try This Customer Success Maturity Model

Learn the importance of building a customer success model, with tips and strategies to help you set up, integrate, and best utilize your model.

Shehla yamaniCustomer success maturityJosh royalCustomer success maturity modelExpert tips

In the Era of the Customer, Companies Need to Flip the Value Chain

Geoffrey Moore offers perspective on the shift from customer support to customer success.

Geoffrey mooreJoseph frankCalifornia at totango global executive forumGlobal executive forumTotango customer success summitRests withCustomer successProduce better customer successCustomer success maturity model

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