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Unveiling Trustify360: Navigating the Landscape of Customer Review Sites and Consumer Reviews

Unveiling Trustify360: Navigating the Landscape of Customer Review Sites and Consumer Reviews
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New yorkUnited statesZheni gargovaCustomer review sitesConsumer reviewsBusiness successDigital age

Detailed text transcripts for TV channel - MSNBC - 20170514:11:49:00

players in the industry. one, compare your seo efforts. do a google search using popular keywords that relate to your business. is your company at the top or do you find your competitors constantly outranking you? it may be time to work on the seo if the latter is true. two, check out customer review sites. check out complaints or compliments competitors get for you to improve your product and services. three, use google alerts. monitor and track specific companies so you are always in the know of the latest news stories. four, follow competitors on social media. you can learn a lot about their strategies and subscribers following on twitter, facebook and linked in. five, buy from them. go the old fashioned way and do hands on market research. check out their store, surf their site and chat with their service team to gather intel to

Seo effortsGoogle searchCustomer review sitesThe hard waySocial mediaNews storiesGoogle alertsHands on market researchService team

Detailed text transcripts for TV channel - MSNBC - 20140706:11:46:00

a lot of our clients, we said, put an ipad next to the register. and say, if you have a good experience, would you mind putting this, one thing do not ask for a good review. just say thanks for shopping today, we d love if you review us. kind of steer it towards the customers that you know have the good experience, if somebody s very unhappy, i wouldn t point it out. you know what? i was just at an airport, i forget which airport i was in and they asked how was your time here waiting in line? and they had a happy face and a sad face. and you could just click on it. and it s fun because people often in these lines are looking for something to do. i did it. and i had a good experience and i clicked the happy face and the percentage of happy faces was much higher. you can also send the e-mails to your favorite customers and say we really value it if, you know, you could review us online and put links to them. we d be so grateful. okay. so this one i m confused about. respond pri

E mailsCustomer review sites

Detailed text transcripts for TV channel - MSNBC - 20140201:10:47:00

well, most of the customer review sites allow businesses to respond privately. okay. if they don t put their name and most of them are anonymous and you say, you know what? i m so sorry you had a bad experience. we have that flu bug. we had three of our staff was off that day. could you guys come in and let us treat you to a meal, and make this right. what you want to do is not go public with it, and really just by responding to them so many people are so excited. well, somebody s listening to me. that s what i found. people just want to be heard. and a lot of times they ll come in and they ll go, you know, i had a really good meal. they had a bad day like everybody does, and they will up their ratings. mended fences are sometimes stronger than those that are broken. now they ll both say that company was great, i complained about them and then they gave me this whole dinner yeah it s great. and then finally publicly respond to inaccuracies. okay.

Customer review sitesFlu bugChelsea milling company

Detailed text transcripts for TV channel - MSNBC - 20140126:12:46:00

and say, if you have a good experience, would you mind putting this, one thing do not ask for a good review. just say thanks for shopping today, we d love if you review us. kind of steer it towards the customers that you know have the good experience, if somebody s very unhappy, i wouldn t point it out. you know what? i was just at an airport, i forget which airport i was in and they asked how was your time here waiting in line? and they had a happy face and a sad face. and you could just click on it. and it s fun because people often in these lines are looking for something to do. i did it. and i had a good experience and i clicked the happy face and the percentage of happy faces was much higher. you can also send the e-mails to your favorite customers and say we really value it if, you know, you could review us online and put links to them. we d be so grateful. okay. so this one i m confused about. respond privately to concerns. because sometimes you meet these people, you

E mailsCustomer review sites