backing off after a major customer backlash goes what else, viral on the web. julie banderas live in new york. hey, that s right. angry customers fed to blogs, and petitions after verizon charge to do charge the $2 bill paying fee for on-line or telephone single payments. 24 hours later, the company s president released the following statement, and i quote, at verizon, we take great care to listen to our customers. based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time. unlike airline passengers or bank of america customers who have a choice to walk away if they choose, verizon customers are locked into multi-year contracts. and in this economy, a company with revenue of $15 billion in a most recent quarter that tries to tack on a fee doesn t fly with consumers. all these companies are
we also continued to contact customers via the information they provided to us phone or email. 45 minutes ago, jimmy brown told us he got no call, no email. he also says he got no letter when he deplaned. he did, however, get a mcdonald s voucher with which he bought some chicken selects. apparently and his wife had a crispy chicken sandwich meal. shepard: not aware the mcrib is back. they wanted angus burger but they were sold out. busy mcdonald s. shepard: i m sure. more banks are tossing out the fees on debit card purchases after a wave of customer backlash well done. sun trust and regents back announced they will stop charge ago fee to make purchases with the card. fees were up to 5 bucks a month. both banks say they will refund customers who already paid. now, last week bank of america announced it still plans to charge debit card users a monthly fee but making it easier
let s take a look at where stocks are trading right now. we have the dow jones industrials up by 257 points. s, and p is higher by nearly 31. the nasdaq is up by over 6 points. the teetering european economy may have hope of stability by the end of the month. the german chancellor and french president sarkozy said they have a comprehensive response to the debt crisis. their proposal that includes a plan to strengthen europe s banks will be discussed at the next summit at the end of october. the customer backlash forced netflix to separate mail and internet streaming services. at first it seemed to pay off and it climbed 9% before turning around and netflix is at a 52-week low and thomas, back to you. turning to the fresh violence on the streets of tiro today. protesters are lashing out at
wide. he s a yemeni citizen. he s been hiding there for several years. he s a popular figure in yemen. he s so popular that many people thought that after osama bin laden was killed that he might ascend the hierarchy of al qaeda and be the next leader. he s a charismatic figure. he s someone who is putting his statements on the internet. a different language than a previous generation of al qaeda leaders. able to bring more members into the fold. and just a few months ago, a few days after osama bin laden was killed, a drone strike targeted anwar al awlaki in yemen. u.s. officials at the time confirmed that. he narrowly escaped that attack. then he went back into hiding. he s been a target there for awhile now. the yemeni tried to get him last year. they gave him a guilty verdict. they could never find him. but this is something also that s not really so much of a coincidence. the yemen president said he s the number one ally when it comes to fighting al qaeda. so if this rea
here is stephanie elam with this week s getting down to business. reporter: if you thought the housing market was chilly before, it could get even colder. major banks have announced a freeze on most home foreclosures across all 50 states. experts say this could cause home prices to rise in the short term but may drag out the housing market s long-term recovery. when the backlog of foreclosed properties gets dumped on the market, construction of new homes will likely stay at low levels. the latest home building numbers be come out tuesday. the government is having trouble keeping track of just how many people are unemployed. from april of 2009 to march of this year, an estimated 366,000 more people were unemployed than originally reported. we ll have more information on unemployment thursday. and the gap just learned that newer isn t always better. the clothing company unveiled an updated logo, but the new look was met with huge customer backlash. the gap quickly responded that