PCP disposed of 3.1mn public complaints so far: PMDU Dy. Secretary
April 06, 2021
About 600,000 people have expressed their pleasure over the resolution of their complaints at Pakistan Citizen Portal.
This was stated by Adil Saeed Safi, Deputy Secretary, Prime Minister s Performance Delivery Unit in an exclusive interview with News and Current Affairs Channel of Radio Pakistan today (Tuesday).
Adil Saeed said Pakistan Citizen Portal has so far disposed of 3.1 million public complaints, with 96 percent disposal rate.
He said a dedicated website has been launched on statistics of Pakistan Citizen Portal which will provide vital information to people.
He explained that PMDU is a dedicated unit for governance and improvement in service delivery. Under its umbrella, a number of initiatives are working, one of which is Pakistan Citizen Portal. It was launched in 2018 and so far 3.233 million people have downloaded this app to avail the facility. Besides, one hundred and seventy fo