Rund 600 Kliniken mittelfristig schließen? Welche Zukunft kleinere Krankenhäuser haben zak.de - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from zak.de Daily Mail and Mail on Sunday newspapers.
large part is complaints from customers. callers say it s harder and takes longer to resolve customer service issues when they are talking to someone who doesn t speak the same dialect or share the same culture. so an atlanta-based company called arise virtual solutions is trying to meet the demand by hiring americans for customer service jobs that often had been out sourced to developing countries, listen. in the last ten years over a million jobs have been sent to india or the philippines in the customer service call center space alone. what companies discovered that while that was great from a cross perspective what they were losing was the connection with the customer. reporter: the internet has helped make this domestic business model work instead of manning a traditional phone bank these customer service agents mostly work from home as independent contractors and set their own hours. many say that flexibility compensates for the relatively