priority is to communicate directly to the families. that why you felt surabaya was the place to be as ceo. we ll see him giving information to those people and then probably also talking to the media there as well. and will, paint a picture if you will for us. i know they ve been separated from the rest in the airport. what kind of services are being offered to them now? what kind of information can they get now even though it s very, very early in this whole thing? certainly they will be deploying if they haven t already counsellors, grief counsellors, crisis management professions. they ll be given food and water. they will be fed. there will be sort services available for them. everybody has different ways of handling tragedies like this. we saw families here in beijing. we saw families run the cgam um