frustrating than when an airline loses your luggage, especially when you are on your way to vacation and the idea is to unwind and you can t. watching it go round and round. your heart starts sinking. we ask how can this happen? abc s steve osunsami has the answer. reporter: craig duff traveling to cancun, mexico, but before he got to go swimming with the whale sharks. his airline lost his bags. he had to waste a day finding new gear and he had paid one of the hefty baggage fees. i was sort of imagining my bag had gone to the island of lost luggage. turned out it went to tijuana. which was pretty close. reporter: in chicago we met aaron hervitz wearing a suit after american airlines lost his bags. shout various airlines they mishandled the bright red bag four times since february. there is absolutely thing you can do about it. it is the most vulnerable feeling on the planet. reporter: nearly 23 million checked bags are lost every year. and the airlines could lose 637,000 ba
loses your luggage, especially when you are on your way to vacation and the idea is to unwind and you can t. watching it go round and round. your heart starts sinking. we ask how can this happen? abc s steve osunsami has the answer. reporter: craig duff traveling to cancun, mexico, but before he got to go swimming with the whale sharks. his airline lost his bags. he had to waste a day finding new gear and he had paid one of the hefty baggage fees. i was sort of imagining my bag had gone to the island of lost luggage. turned out it went to tijuana. which was pretty close. reporter: in chicago we met aaron hervitz wearing a suit after american airlines lost his bags. shout various airlines they mishandled the bright red bag four times since february. there is absolutely thing you can do about it. it is the most vulnerable feeling on the planet. reporter: nearly 23 million checked bags are lost every year. and the airlines could lose 637,000 bags this summer alone. and the pro