Apr 19, 2021
To fulfil an administrative front office function in respect of telephonic claims handling aligned to our business operating procedures. The Claims Administrator will handle nationwide claims admin across the various Claims Hubs.
You will be responsible for:
Rendering general and claims assistance to Claims Hub
Administering claims files (discharging Company policy obligations in accordance with service levels)
Liaising with Attorneys and Branches
Communicating effectively as well as providing feedback when dealing with both clients and attorneys
General Administration duties, e.g., diarising of files, drafting correspondence, perusing incoming correspondence, processing of accounts timeously and data capturing
General duties as requested by the Claims Hub