Accelerating AI: Why advisers and automation need to collide
Advisory firms are moving to adopt AI tools to achieve their growth objectives, but it’s not easy, partly because firms lack the data connectivity that’s needed for AI to operate efficiently.
May 24, 2021 7 MINS
The doomsday prediction that fully digital advice platforms would cause the demise of human advisers hasn’t panned out, but there is one critical technology where the collaboration between humans and robots could be table stakes for the future of financial advice: artificial intelligence.
There’s a misconception in the industry that the advocates of artificial intelligence, or AI, envision a future in which financial advisers are replaced by emergent technologies, but this is not the case. The tech challenge still facing advisers in 2021 is not how to outwit the machines, it’s how to cooperate with them, said Benjamin Brodie, chief technology officer at registered investme
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The wealth management industry continues to transform at a rapid pace in response to customer needs, regulatory developments, digital expectations and technology advances. In order to remain competitive, firms and advisors need to embrace digital transformation in every aspect of their business. However, customer onboarding processes continue to present meaningful challenges for advisors due to high volumes of paperwork and manual processes and workflows that compromise productivity and distract them from focusing on what matters most their clients.
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Learn how RBC Wealth Management accelerated their onboarding process to improve advisor productivity