restructuring, making operations more efficient and effective. in short, he s about delivering better results. the new choice to run the va, robert mcdonald, he did go to west west point, spent five years as captain in the army, then he spent 33 years working for procter & gamble. is that kind of very big business expertise what the va needs at the very top in order to fix its problems? its problems are still considerable. the report came in friday from the assistant to the president, who the white house sent to the va to basically ride herd on them trying to fix this problem, his assessment was brutal. calls the scheduling standards at the va arbitrary, ill-defined, and misunderstood. little transparency or accountability. technology that is cumbersome and outdated. corrosive culture affecting bows the pace at which they re providing care. and the morale at the agency. oh, and oh yeah, the fbi launched a criminal investigation into the va s scheduling practices. other than that, thi
to what doesn t work, adopting best practices that do, restructuring, making operations more efficient and effective. in short, he s about delivering better results. the new choice to run the va, robert mcdonald, he did go to west point. he spent five years as captain in the army but then he spent 33 years working for procter & gamble. is that kind of very big business expertise what the va needs at the very top in order to fix its problems? its problems are still considerable. the report came in friday from the assistant to the president, who the white house sent to the va to basically ride herd on them trying to fix this problem, his assessment was brutal. calls the scheduling standards at the va arbitrary, ill-defined, and misunderstood. little transparency or accountability. technology that is cumbersome and outdated. corrosive culture affecting bows the pace at which they re providing care. and the morale at the agency.