Auto and home insurance claims processes suffer digital issues, J.D. Power finds insurancenewsnet.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from insurancenewsnet.com Daily Mail and Mail on Sunday newspapers.
The streamlined user experience, seamless customer support and improved navigation that was supposed to define the digital transformation of the property and casualty insurance industry and improve customer satisfaction has been overpowered by rising rates. According to the J.D. Power 2022 U.S. “Although insurers keep upping the ante on technology,.
/PRNewswire/ Corporate Insight, the leading provider of competitive intelligence and customer experience research to the financial services industry, today.
/PRNewswire/ Corporate Insight, the leading provider of competitive intelligence and customer experience research to the financial services industry, today.