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Capita PLC - London-based outsourcing, consulting and digital services provider - Extends customer experience contract with an unnamed leading European integrated telecommunications company for two.
Capita said on Wednesday that it has extended its customer experience contract with a "leading" European integrated telecoms company for two years from January 2024, with an option to extend for a further two years.
In a deal worth more than £95million over four years, Capita said it would continue to deliver customer experience services for the client via chat bots and social media.