The luxury brand average score was 816, with Genesis coming in last (773) - that s hardly what the Korean automaker would want to hear in a year that saw the reveal of key products like the GV70 SUV. Interestingly, Tesla was rated for the first time at 804, but the EV automaker s score comes with an asterisk because it does not allow J.D. Power to survey owners in 15 required states. Tesla s score is based on surveys from 35 other states.
Mass-market brands saw Mini come out on top with a score of 824, followed by GMC (804), Buick (803), and Ford (798); next year, Ford will launch its Blue Advantage platform to make buying a used Ford even easier.