Loan servicer spends "several hundred million dollars a year" on call center operations and expects $50 million in annual savings at outset of multiyear AI project.
The company is positioning itself for further challenges in the mortgage cycle, and considering MSR buying opportunities while keeping in mind that it needs to be cautious about its capital allocations.
Mr Cooper sells reverse servicing to Mortgage Assets Management nationalmortgagenews.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from nationalmortgagenews.com Daily Mail and Mail on Sunday newspapers.