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Verint Customer Stanley Black and Decker Outdoor Wins Contact Center Excellence Award

Awards Recognize Leading Companies in the Customer Contact Industry

United statesLas vegasVerint celia fleischakerKen kotlarek jrVerint systems incCustomer engagement companyExcellence award for the contact centerContact center weekCustomer engagementStanley blackContact weekExcellence awardBest in class contact centerVerint channel automationBest automation solutionDecker outdoor

Calabrio Awarded Workforce Innovation of the Year at Customer Contact Week Excellence Awards

Calabrio Awarded Workforce Innovation of the Year at Customer Contact Week Excellence Awards
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Kevin jonesSeamless integration of workforce performance solutionsWorkforce innovationContact weekChief executive officerWorkforce performance solutionsHybrid operations

Ibex Crowns 2023 CX Leadership Award Winners at CCW Vegas

Honoring the Top CX Leaders and Innovators Who Are Transforming the Customer ExperienceLAS VEGAS, June 22, 2023 (GLOBE NEWSWIRE) ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology s.

April oberstellerApril stangDan burrisBarry cantyMichael darwalMarius mareeMelissa archambaultCary rondonLas vegasMoises bolanosJessica hockingShanna wrightMichael cardilloBrandon blahnikSrdjan uljarevicDistribution services

ibex Crowns 2023 CX Leadership Award Winners at CCW Vegas

Honoring the Top CX Leaders and Innovators Who Are Transforming the Customer Experience.

Marius mareeMichael darwalMelissa archambaultCary rondonDan burrisBarry cantyApril oberstellerApril stangSrdjan uljarevicBrandon blahnikMoises bolanosMichael cardilloShanna wrightJessica hockingLas vegasGovernment operations at united health care

Invoca Pioneers a New Era of CX, Transforming Contact Centers with Real-Time Data that Enables Agents to Get Right to the Point

/PRNewswire/ Invoca, a recognized leader in conversation intelligence AI, broadens its innovative PreSense product for modern contact centers to connect.

Mark loovisNathan zivBreakthrough presenseAmazon connectExperience benchmark reportWith presenseInvoca summitContact weekIts caller experiences by capturingRight digital data