Consumer Welfare Fund to be utilised to pay fee for mediation thehindubusinessline.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thehindubusinessline.com Daily Mail and Mail on Sunday newspapers.
About Rs 1,000 per case subject to a maximum of Rs 3,000 regardless of the number of connected cases will be paid to mediate in state commissions. In case of failed mediation, about Rs 500 and 1,000 per case will be paid to a mediator in district and state commissions, respectively. The fee will be paid from the interest accrued on the Consumer Welfare (Corpus) Fund, established with co-contribution from the State and the Department of Consumer Affairs.
The Consumer Welfare Fund Guidelines have been amended and now Section IV Purpose (m) of the updated guidelines includes reimbursement of legal expenses incurred by a complainant, or class of complainants in a consumer dispute, after its final adjudication. The amount of dispute, or the fee of the mediator as set by the President of…