allegations are without merit and reflect a misunderstanding of how data is consumed and billed. for example, the company says some apps have software that runs in the background or is automatically updated, which may use data that the consumer isn t aware of. lisa meyers, nbc news, washington. we re going to take you to washington right now. we re keeping a very close eye on things at the aipac meeting. i believe they may be introducing the president coming up shortly. i think we re going to take a very short break, everybody. oh no? we re not? okay. they just finished they just finished speaking with steny hoyer. now the introduction of the president. so karen, as they do, i m going to bring in karen finney right now. she s been standing by to help us out with this and give us her interpretation of what the president says there at the convention center, speaking to aipac. so karen, what do you expect the president to say? do you think the reception s going to be warm for the pres
an instance where the discrepancy worked to the benefit of the customer? never. always an overcharge, never an undercharge. reporter: to test for those phantom charges, the lawsuit says the engineer bought a new iphone, disabled everything that might trigger data usage and let the phone sit for ten days. on but untouched. when the bill came in, there were charges for 35 different transactions. it s just that someone coming in and stealing those minutes away from you. they re just robbing the time from your plan. reporter: at&t says the allegations are without merit and reflect a misunderstanding of how data is consumed and billed. for example, the company says some apps have software that runs in the background or is automatically updated which may use data that the consumer isn t aware of. the lawyers acknowledge that the extra money this may be costing each customer is small, perhaps $10 to $15 a month, but they