services like payment protection and credit monitoring. the consumer bauer retook similar action against capital one and american express. they will change the telemarketing script stooes less confusing when you get them on the phone. you sign up for things you don t know. customers say they were talking very fast. especially when the payment option came up. toys r us hiring more seasonal workers than usual. 45 thousand to help with the morning rush. additional workers are needed to help fulfill the customer orders with the on-line shipping option the new lay away program and the toy reservation program. they have to staff the 200 pop-up storms. some positions could be permanent. it is having a major ripple