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Consumer alert: Take note of return policies, state warns
Updated Dec 16, 2020;
Posted Dec 16, 2020
Officials are reminding consumers of state laws that cover refunds during the holiday shopping season. (Lee Roop/al.com).Joe Songer | jsonger@al.com
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STATEN ISLAND, N.Y. Officials are reminding consumers of state laws that cover refunds during holiday shopping season.
As part of its seven-part consumer alert holiday series, the state Division of Consumer Protection is reminding consumers that New York law covers refunds.
N.Y. General Business Law §218-a requires stores to clearly post their refund policies. When no refund policy is posted, consumers will have 30 days from the purchase date to receive a full refund or a credit, with receipt or any other confirmation given to show that 30 days has not elapsed and as long as the merchandise has not been used or damaged.
ALBANY, N.Y. â As part of its seven-part consumer alert holiday series, the New York State Division of Consumer Protection (DCP) alerted parents and families that Bluetooth and technology-enabled toys may be fun for families to interact with this holiday season, but these toys are also easy for hackers to access and manipulate for nefarious means.
When childrenâs products, such as smartwatches, smart toys and gaming devices, are tested for vulnerabilities, results show exposures with microphone and camera access in sleep mode, Bluetooth connections without authentication, access to location information and conversation eavesdropping.
As children interact with technology-enabled and connected toys, usage and personal information (like location) is continuously uploaded to company servers. Once a toy is vulnerable to a hack, that information can be easily accessed and collected. Additionally, when toys allow children to search and access the web, the toy can effortlessly mi