The Consumer Advocacy Council is calling for The Electricity Authority to makes its customer care guidelines mandatory after several electricity retailers admitted to not fully complying with guidelines to protect consumers.
Guidelines to protect power users may become mandatory stuff.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from stuff.co.nz Daily Mail and Mail on Sunday newspapers.
Most power firms quick to raise fixed daily charge to more than a dollar a day stuff.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from stuff.co.nz Daily Mail and Mail on Sunday newspapers.
Finding yourself unable to adequately heat your home can not only lead to poor physical health but can also increase the risk of severe mental health distress, according to new overseas research. University of Otago Public Health senior researcher, Dr .