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Less than half of electricity retailers complying with consumer care guidelines - report

The Consumer Advocacy Council is calling for The Electricity Authority to makes its customer care guidelines mandatory after several electricity retailers admitted to not fully complying with guidelines to protect consumers.

Guidelines to protect power users may become mandatory

Guidelines to protect power users may become mandatory
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Most power firms quick to raise fixed daily charge to more than a dollar a day

Most power firms quick to raise fixed daily charge to more than a dollar a day
stuff.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from stuff.co.nz Daily Mail and Mail on Sunday newspapers.

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