A decision by the regulator, the Electricity Authority, means that all electricity retailers will finally have to provide basic protections for residential electricity consumers. 'This is fantastic news for consumers - all electricity retailers .
One third of consumers and small businesses are thinking about buying an electric vehicle in the next 12 months, and nearly a third of households on mains gas are likely to switch to electric appliances in the next five to 10 years. The findings .
New Zealand’s electricity watchdog, the Consumer Advocacy Council, hopes decision-makers and regulators have a good hard look at the Energy Hardship Expert Panel report into ways to make life easier for those struggling with power bills. The Panel recently .
Simplified power bills with a Best Plan Notice urgently needed Retailers are failing to deliver clear, consistent information to consumers Electricity retailers should be required to tell customers if they can save money on their power bills by switching .
The voice for small electricity consumers, the Consumer Advocacy Council, is calling on retailers to agree to a full set of mandatory protections for their customers with consultation by the Electricity Authority on the Consumer Care Guidelines, opening .