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Key customer retention strategies for SMEs

Promoted | Euphoria Telecom CEO John Woollam outlines three customer retention strategies that local SMEs can consider.

South africaJohn woollamGeorge goldingRafal janikEuphoria telecom on techcentralEuphoria telecomMarketing metricsDefinitive guideMeasuring marketing performanceExperience trends reportConrad de wet

Policy updates: what s in store for telecoms in 2023?

Promoted | Despite the dual headwinds of load shedding and consumer inflation, 2023 has the potential to be a watershed year for telecommunications in South Africa.

South africaSouth africanJohn woollamKhumbudzo ntshavheniGeorge goldingRafal janikEuphoria telecom nic laschingerArtificial intelligence instituteEuphoria telecomEuphoria telecom on techcentralConrad de wetNic laschinger

You don t need a call centre to take advantage of call centre technology

Euphoria Telecom CTO Nic Laschinger explains why every company can use call centre tools to streamline operations and improve performance.

South africaJohn woollamGeorge goldingRafal janikEuphoria telecomConrad de wetNic laschinger

Why your telephony solution is your compliance officer s best friend

Why your telephony solution is your compliance officer s best friend
techcentral.co.za - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from techcentral.co.za Daily Mail and Mail on Sunday newspapers.

South africaJohn woollamGeorge goldingRafal janikEuphoria telecom nic laschingerEuphoria telecomNic laschingerEuphoria scoringConrad de wet

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