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Mike tiabe reports. reporter: they re still lining up waiting to spend as much as dlf $300 in a strugglin economy for a phone. i ve had every apple product. reporter: sales aren t slowing even though the blog world is filling up with plaints. some about discolorization on the screen. mostly about the iphone s problem as a phone. a youtube video shows the phone losing service if it s gripped a certain way on the external antenna, which surrounds the device. we go right into no service. they have received bundles of complaints. in the end, it turns out whenever you touch it the connection drops. reporter: one disappointed buyer says it s a great phone left on the table. the moment you pick it up, it s a paper weight. addressing the complaints, steve
ReporterMike-tiabe-reportsDlf00300WorldYoutubeEconomyProblemPhoneIphoneServiceOf security in some of the video. covering his visit last year, he sometimes goes beyond that security to actually mingle with the people that are waiting in line there. so might see that again. he mixes that charitable work as well as wanting to give the impression and meet a lot of americans and sort of relate to them. thank you very much. well, owners of the new apple iphone 4, they re being told it s their fault if their phone loses service. they ve found their hand can block the antenna if held a certain way. the response from steve jobs, just hold it differently, everybody. but an editor at gizmo.com says a lot of buyers are disappoin d disappointed. saying it s going to be better, turns out that when you touch it, the connection drops.
PeopleSomeVideoSecurityLineVisitLotWorkUsImpressionOwnersWayEnd, it turns out when you touch it, the connection drops. maggie, let s show people what we re talking about. here s the iphone 4. this is how you hold it, in your hand, you re talking, looking at it. it s on. right here is a line where these two metal bars intersect. there it is. that line, if you cover that up with your finger, that s going to be a problem. that s where the antenna is. so, is this a problem with every phone built this way or is this just getting a lot of attention? i don t think it s been a problem with every phone. cnet has tested a lot of phones with the antenna in the bottom and we haven t found problems with it. for some reason, it is an issue with this phone. they ve kind of done something different with this antenna where they sort of built it into the outside of the phone a
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