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Almost 19,000 complaints lodged against Welsh health boards

Almost 19,000 complaints lodged against Welsh health boards
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Health boards in Wales receive over 10,500 complaints, figures show

The Public Services Ombudsman for Wales has today published statistics on complaints handled by Welsh Health Boards and local authorities, for the…

Complaints to the Public Services Ombudsman for Wales reach record levels

There has been a significant increase in the number of new complaints made to the Public Services Ombudsman for Wales. Whilst there were fewer new complaints about the conduct of local councillors, more investigations of their conduct found serious concerns. The Ombudsman’s first role is to investigate complaints about public services. In the last 12 months the […]

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